The most common phrase you should never say.

At the Perfect Agency Project we have a fairly obvious goal. In case you’re not great at reading comprehension, the goal is to create the perfect agency. And at the perfect agency people collaborate and are nice to each other.  Which means they don’t do or say jerkilicious things.

That’s why we are banning a very common phrase you probably hear or say all the time. Ready for it? Still ready?  Further ado. Even further ado  Okay, here it is:

I don’t disagree.

Please stop saying this.  This is one of the jerkiest statements we can make to each other.  It paints your reaction in a negative light. Both don’t and disagree are negative words.  Which makes it a double negative.

As most of you don’t not know, the double negative actually makes a positive. So this statement actually says, I agree.  But it states it in the most negative, reluctant, non-affirming way possible.

Instead let us say things like I agree. Or You’re right.  Let us support each other. Let us acknowledge our alignments positively. And most importantly, let us eat more lettuce. Now if you agree with me, please respond to this post by saying, completely don’t disagree with you. It won’t make me not laugh. But it will let me know who read all the way to the end.

Advertisements

I Owe My Career To The Vanilla Ice Philosophy

I have a philosophy about philosophies.  It’s that everyone should have one. I believe we all need something to ground our actions, beliefs and decisions. It is our philosophies that create the bedrock of our character and our personal brands.

I also have a philosophy about the work I do as a professional creative. It encompasses why I believe advertising and marketing exist. And I stole it from Vanilla Ice. Yes, I am an evangelist of the Vanilla Ice Philosophy. What? You’ve never heard of it?  Right now consultants at Deloitte, Accenture and McKinsey are looking at each other asking, “Do you know what hell he’s talking about?” (And I know you guys read this. #analytics!)

Allow me to explain. The Vanilla Ice Philosophy was first introduced 25 years ago in Mr. Ice’s hit song, Ice Ice Baby. The philosophy emphatically states, “If there was a problem, Yo! I’ll solve it!”

It’s that simple. And it reminds me that there is only one reason agencies exist: To solve our clients’ problems. Fortunately for us, our clients always have problems (some more than others).  Sometimes they are really difficult challenges. Sometimes they are good problems to have.  But they are always there.  And solving them puts food on our tables.

I also love the attitude of this philosophy. You know, the “Yo! I’ll solve it!” part.  Because like an athlete who wants the ball, puck or frisbee when the team needs a big play, I always believe I can find a solution. So throw me the problem! Business is now my competitive sport. And I build teams full of people with the same competitive mindset.

Clients constantly warn us of big challenges or tight deadlines that make their problem difficult to solve. But our team never flinches. We’ve seen too much and overcome too many challenges. In short, we are hard to scare.

So what makes the perfect agency good at solving problems?  Again, we turn to Vanilla Ice. He doles out important instructions in the opening line of Ice Ice Baby. Because he knew in his infinite icy wisdom that the key to solving problems is to collaborate and to listen.

Collaborating means we work together. Our agency huddles together to put the best minds to work as one. We also collaborate extremely well with our clients. By representing all perspectives in the solutions we know we come up with better options than we ever could alone.

Listening means we hear the real problem to be solved. We listen for understanding. We listen for insights. We listen to hear the key problem we are trying to solve. In corporate America too much time is wasted by not hearing, identifying or responding to the real problem.

So thank you Robert Van Winkle. Over the past 25 years you’ve made great music. You’ve made us dance. And you have penned some solid philosophy that I follow every day. Word to your mother.