People regularly ask me if I am a full-time blogger. This always makes me laugh. I assume that would mean that I blog 24-hours a day. Which would make it really hard to shower. Or trim my fingernails. I actually have several other responsibilities. I am the Founder of the advertising and idea agency, The Weaponry. And when I am not blogging or foundering I spend my time husbanding and fathering.
I got my fist job as a father in 2005. Since then I have tripled my responsibilities. My youngest son is a 7-year old viking named Magnus who inherited my love for football. In fact we toss a football around every morning while waiting for the school bus.
Yesterday Magnus must have eaten his Wheaties (which is a reference that you’ll only understand if you were born before 1980). Because every time Magnus tossed the ball he threw it way over my head. So I jogged to pick up the ball, and tossed it back. But after several of these Wheaties-fueled throws I stopped and asked Magnus,
‘Are we playing catch, or are you just playing throw?’
As I asked the question I recognized that Magnus’ approach was emblematic of a common problem that occurs every day in communications. Both personal and professional.
Tossing Marketing Messages
In the most basic form, marketing communications are a simple game of catch. The game starts with a marketer throwing a message to a prospective buyer. The prospective buyer catches the message and throws his or her message back. That message could be, I’m interested, I’m not interested, I’m confused, or Tell me more. As long as you are communicating there is an opportunity to get to a mutually beneficial transaction.
But far too often marketers throw their messages the way Magnus threw the football. Hard. Fast. High. Marketers are focused on their own perspective. In their eagerness to drive results (ROI) they shout what they think is important. They don’t think enough about the person at the other end of the message. Thus, their message sails way over the head of the intended recipient. And there is no reply at all.
Before you throw your next message:
- Know who you are throwing to.
- Understand how they like to catch.
- Account for the distance.
- Throw something catchable.
- Observe what happens when you throw your message, and recalibrate accordingly.
- Prepare to receive the message that gets tossed back to you.
Remember, communication is a two-way interaction. Account for your audience in everything you do. Make it an enjoyable experience for everyone involved. When you do you’ll be surprised how many people will happily play catch with you.
If you found anything I threw your way useful, or think I am off target, please share a comment or subsrcibe to this blog so we can keep playing catch.