Making connections: 3 things I do to make total strangers laugh.

I wish the world was funnier. Funny is one of the most precious commodities. If they traded funny on the Chicago Mercantile Exchange I am certain it would make people forget all about wheat, hogs and butter. I know of nothing that draws two strangers together faster than funny. Except maybe blackholes.

I am a naturally happy person. But sometimes I wish I knew more funny people who entertained me and made me laugh. I’m willing to bet that your life would be even more enjoyable if you knew more people that made you laugh more often too.

The workplace is the perfect place to get a good laugh. It provides a never-ending mix of new, odd and surprising situations. In fact, I want my ad agency, The Weaponry, to be the world’s funniest place to work. Meetings should be funny. Lunchtime should be funny.  The holiday party should be funny. I want to make this a place where we can laugh at ourselves, at the things we don’t know, at our mistakes and at the predicaments we find ourselves in. Finding the humor in our shared experiences helps us bond. And it helps us through the challenges and setbacks that naturally come with hard work.

I’m considering a policy that says that if you can make me laugh you get hired. The rest we can train.  Heck, maybe we can train the funny too. I’ve tested a lot of funny things over the course of my career. Not all of it hit the mark. But I have never been deterred.  I keep what works and tweak what doesn’t.

To that end, here are a few things that I like to do or say that are proven to make even total strangers laugh.

The Unpleasantry: It is common (and polite) in our culture to end an interaction by saying, “Have a good day.’ or “Have a great weekend!’ or ‘Have a good night!’ The expected reply is to simply repeat what the other person says. Or to say ‘Thank you.’ Or ‘You too.’ I prefer to say, “Don’t tell me what to do!’ That always get’s a laugh.

The Fritz Astaire: You know that moment when two people are about to run into each other, then both try to step out of the way, but they actually step in the same direction, so they end up taking awkward steps and getting nowhere?  I love it when that happens! It gives me a chance to say, ‘Thanks for the dance.’  That always gets a laugh.  Or I get punched in the eye by my new dance partner’s significant other.

The Family Connection: You ever notice how people introduce themselves by inserting, ‘My name is (NAME) by the way.’?  This is one of my favorite things.  I love to respond to this introduction by asking, ‘Are you related to any other Bytheways?’ It usually takes a moment. But laughter eventually follows.  Of course, I don’t distingusih between people laughing at me and people laughing with me.

I encourage you to find your own ways to make the world a funnier place. And if you find yourself with some really good material, please try it out on me. If you have skills that apply to advertising, all the better. The Weaponry is always looking for talented and funny people to akwardly run into in the hallway. Have a great day, Bytheway!

An easy way to make a memorable impression in the next hour.

 

I’m starting a new series called, “What are you doing with your blank?” I will pick a different blank for each post. You’re probably wondering, ‘What the blank is a blank?’ Blanks are the thousands of things in our lives that we could each make more interesting and distinct with a tiny bit of effort. Just ask athletes Ocho Cinco and Metta World Peace.

Today’s blank is: voicemail message. (So the question is ‘What are you doing with your voicemail message?’) Your voicemail message impacts your personal brand or your business (and probably both) whether you make an effort or not. Yet most people completely ignore these valuable messages. If you have chosen the default setting on your phone, you are hanging up on the opportunity to make a strong, favorable brand impression.

I’ve been having fun with my voicemail messages since they were called answering machine messages. Maybe too much fun. When I was in college, my roommates and I were recording an enthusiastic voicemail message at 4:00am, when Police Officer Buzzkill banged on our door to tell us they had received noise complaints ‘down at the Cop Shop.’

At The Perfect Agency Project we believe there is great value in unique, memorable or funny voicemail messages. Partially because they are so surprising. Our voicemail expectation are so low that it is easier to jump over the voicemail message bar than to limbo under it.

Last night I got a text from Monica Baer, a former coworker of mine from Cramer Krasselt.  The text read:

Hey, I’m going to call your vm so my kids can hear it :). Don’t pick up.

Does that happen to you?  Probably not. Could it?  Absolutely. Offer a message that will put a smile on your caller’s face. Make them feel important, give them a great quote, a piece of trivia or useful information. If you do, they’ll be happy they called.  Maybe they will even be a little disappointed when they get you instead of your interesting recording.

A memorable voicemail message is also free. It costs no more to create a great, value-adding, entertaining message than to leave no message at all. You can also update messages to match the weather, holidays or major events. You can tout business awards and successes. You could even use your voicemail message to tell callers about an interesting blog post you read about voicemail messages.

I often offer a voicemail promotion, offering a faster call back if the caller performers a specific request, like yodeling. I’ve asked callers to sing their voicemail messages. Think,  The Voice: Voicemail Edition.

Don’t be afraid to try. The great thing about unique voicemail messages is that they can be changed at any point. So try different messages and learn what works well for you and your brand. Just keep it relatively brief.

If you would like to hear my voicemail message give me a call. You can always text me first to tell me you want to hear my VM, so I know not to pick up. My number is 614-256-2850. Don’t be afraid to say hi. I look forward to your message.

What leaves the room when you do?

There are a lot of people on this planet. The last time I lined everybody up and counted them I tallied 7.4 billion humans. With that many people, all connected by the interwebs, you have a lot of options when you need a human. Whether you need an employee, a spouse or a plumber the supply works in your favor.

But we often find ourselves on the other side of that equation. We want to be employed. We want to be asked on a date. We want to snake someone’s drain. So how do we stand out in this 7.4 billion person crowd? It’s an important question that people spend far too little time contemplating. Yet I found a quote that states the answer quite succinctly:

Something special must leave the room when you leave the room. -Peter Drucker

Read that again a couple of times. (I’ll wait.)

Do you bring something special everywhere you go? You may have never thought about you in these terms. But you should. Over the next week I want you to think about what you bring to a room when you walk in. What do you add to the meeting, to the organization, to the relationship, to the overall value equation that others do not? What disappears again when you leave? If you can’t come up with anything you are a commodity. Our country places a very specific value on the commodity human. It’s called minimum wage. 

You’ve sat in meetings where there were too many attendees. You know there were too many because the meeting would have been exactly the same had one or more of the attendees not attended. On the other hand, we have also been in meetings when we asked, ‘Why are we meeting if Fill-In-The-Name isn’t here?’ You, my friend, want to be Fill-In-The-Name!

So what leaves the room when you do?

Here is a sample of the things you might bring to a room. Mix and match to create unique combinations. Or collect them all!

  • Energy
  • Experience
  • Connective tissue
  • Humor
  • Creativity
  • Compassion
  • Insight
  • Reason
  • Balance
  • Knowledge
  • Relationships
  • Trust
  • Positivity
  • Diversity
  • Know how
  • Spunk
  • Confidence
  • Reality
  • The wi-fi password

As you think about differentiating and marketing yourself The Perfect Agency Project reminds you that the same Principle of Specialness applies to all products and services.  What changes if your iPhone walks out of your life? Or your Yeti tumbler? Or your Johnsonville brats? You can’t simply replace these things with commodities without feeling you have lost something.

You and I both know you are not a commodity. But you must make sure that others clearly recognize the specialness you bring to the room. So reflect on your brand. What are your features and benefits that make you special. Focus on enhancing and augmenting them. Study the business and social situations you find yourself in. What isn’t there that you could add so that others miss you when you’re gone? I’ve always said that I never want to attend a meeting that I’m not in. Which sounds like something Yogi Berra might say. But if I can bring enough to the party that others are disappointed by my absences, we’re talking pure Drucker.